Question 1

Who is RentalSource?

Accepted Answer

RentalSource, a division of Morgan Ventures, Inc., is a real estate rental marketplace founded by Ashley Morgan and based in Raleigh, NC. We are a proud member of the NARPM (National Association of Residential Property Managers) and have partnerships with many respected companies within the real estate industry.

Question 2

Where is RentalSource located?

Accepted Answer

We are based in Raleigh, NC. All our services and support are managed directly by our dedicated team in Raleigh.

Question 3

Does RentalSource manage any rental properties?

Accepted Answer

We do not manage or own any rental properties that are advertised on our platform. Our focus is on providing the tools and resources needed for property owners and tenants to interact, communicate, and navigate the rental process.

Question 4

Can you arrange a rental on my behalf?

Accepted Answer

We do not handle bookings or reservations on behalf of property owners or tenants. Our platform empowers property owners, landlords, and prospective tenants to engage directly with one another.

Question 5

How much does it cost to advertise a rental?

Accepted Answer

We offer various listing advertising plans tailored to meet the needs of individual landlords, property managers, and real estate agencies.

Question 6

Is my contact information published or sold?

Accepted Answer

We prioritize your privacy, ensuring your contact information is only shared with property managers or landlords of rentals that prospective tenants have shown interest in.

Question 7

Do you charge tenants for any services?

Accepted Answer

We do not collect any money, such as commissions, deposits, or fees, on behalf of property managers. However, while we do not charge tenants for our services, some property managers and agencies that utilize our platform may charge fees related to the leasing process.

Question 8

How does RentalSource make money?

Accepted Answer

Our revenue primarily comes from our listing advertising plans. Property managers, landlords, and real estate professionals pay to advertise their rental properties on our platform, ensuring their listings reach a broad and qualified audience.

Question 9

Where do you get your rental listings?

Accepted Answer

We receive our listings directly from property managers and trusted industry partners. Our commitment to accuracy and reliability ensures prospective tenants can access various rental options and up-to-date information. Property managers and industry partners play a crucial role in maintaining the quality of our platform's rental listings.

Question 10

How can I fix incorrect listing information?

Accepted Answer

We are committed to providing users with accurate and up-to-date listing information. While we make every effort to maintain the quality of our listings, we understand that occasional inaccuracies or changes may occur. If you come across incorrect listing information, we encourage you to help us improve the accuracy of our platform by using the "Report this listing" feature on the property listing.

Frequently Asked Questions

Learn about our company, operations, and the services we offer to support your rental journey.