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Whether you need help or just have a question, our team is here to assist you with any inquiries you may have about our services, or your rental journey.

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13200 Strickland Rd, #114-199
Raleigh, NC 27613

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Your Questions, Answered

How Can We Help You?

Find answers to common questions about RentalSource, and the services we offer.

Explore our FAQs

Who is RentalSource?

RentalSource, a division of Morgan Ventures, Inc., is a real estate rental marketplace founded by Ashley Morgan and based in Raleigh, NC. We are a proud member of the NARPM (National Association of Residential Property Managers) and have partnerships with many respected companies within the real estate industry.

Where is RentalSource located?

We are based in Raleigh, NC. All our services and support are managed directly by our dedicated team in Raleigh.

Does RentalSource manage any rental properties?

We do not manage or own any rental properties that are advertised on our platform. Our focus is on providing the tools and resources needed for property owners and tenants to interact, communicate, and navigate the rental process.

Do you charge tenants for any services?

We do not collect any money, such as commissions, deposits, or fees, on behalf of property managers. However, while we do not charge tenants for our services, some property managers and agencies that utilize our platform may charge fees related to the leasing process.

How can I fix incorrect listing information?

We are committed to providing users with accurate and up-to-date listing information. While we make every effort to maintain the quality of our listings, we understand that occasional inaccuracies or changes may occur. If you come across incorrect listing information, we encourage you to help us improve the accuracy of our platform by using the "Report this listing" feature on the property listing.

What's New on the Blog

Explore recent posts across our blog, which is curated for renters, landlords, and industry pros.

Landlord posting an eviction notice on a tenant's front door

Legal & Compliance

How to Legally Evict a Tenant Step by Step

Evict problem tenants legally by avoiding costly notice and filing mistakes. Get your property back and protect your bottom line.

May 28, 2025•11 min read

Couple reviewing lease agreement and costs before breaking their rental contract

Legal & Compliance

Breaking a Lease the Right Way for Tenants and Landlords

Whether renting or managing, ending a lease early can be costly. This guide shows tenants and landlords how to navigate it legally, avoid penalties, and minimize risk.

May 21, 2025•7 min read

Worried couple reviewing an eviction notice at home with financial documents and laptop on table

Renter Resources

How to Avoid Eviction When You Can't Pay Rent

Act fast to avoid eviction, stay housed, and protect your credit. Learn exactly what to do, from negotiating with your landlord to securing emergency aid.

May 14, 2025•8 min read

Landlord closely inspecting a rental application with a magnifying glass, symbolizing detailed tenant screening process

Landlord Resources

Smart Tenant Screening Strategies That Protect Your Rental Income

Stop guessing and start screening with confidence. This guide helps landlords reduce risk, avoid costly mistakes, and place tenants who pay on time and respect your property.

May 7, 2025•8 min read

Two people shaking hands over a rental agreement with a miniature house model on the table, symbolizing a successful rent negotiation

Renter Resources

How to Negotiate Rent: 7 Proven Strategies That Get Results

Negotiating rent can save you hundreds or thousands annually, but most renters never try.

May 2, 2025•11 min read

A concerned couple dealing with water leaking from the ceiling in their apartment

Renter's Insurance Explained: What It Covers and Why It Matters

Renter's insurance protects personal belongings and covers liability risks, providing essential coverage your landlord's policy doesn't and offering peace of mind against unexpected loss or damage.

April 25, 2025•9 min read

Ashley Morgan - Founder & CEO

“We're here to support you in achieving your rental goals, whether you're a property manager or a renter.”

Ashley Morgan

Founder & CEO

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